Terms of Service
Section 1 – About this website
This website is operated by Easy Life Australia. Throughout the site, the terms “we”, “us” and “our” refer to Easy Life Australia.Easy Life Australia offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Our store uses the BPAY CHECKOUT POINT Wordpress plugin created and provided by BPAY CHECKOUT POINT. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 2 – Your consent
By visiting our site or our social media channels, posting comments about us in any forum, providing any personal information to us, making enquires with us for courses or any other services provided by EASY LIFE AUSTRALIA, creating an online account or purchasing any services from us, you confirm that you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Section 3 – About us
This is the private policy of EASY LIFE AUSTRALIA PTY LTD ABN 42 610 036 863. We are incorporated under the laws of Victoria. Our registered office is Level 2, 116 Hardware St, Melbourne VIC 3000 AUSTRALIA.
Section 4 – Contacting us
Section 5 – Our commitment
We respect your right to privacy and we aim to make sure you have a good experience with us. We understand that you care about how we use your personal information so we want to share with you the practices and policies we have adopted. This way you can feel confident about how we handle your personal information that you entrust to us.
Section 7 – What laws we comply with
We process your personal information in accordance with the following privacy law(s): the Australian Privacy Principles contained in the Privacy Act, 1988 which regulates the handling of personal information about individuals. This includes the collection, use, storage and disclosure of personal information. Our regulator is the Office of the Australian Information Commissioner (OAIC) (http://www.oaic.gov.au/)
Other Laws: We also comply generally with the laws of Australia in relation to the processing of your personal information, and not any other laws.
Section 8 – What types of personal information we process
This section summarises the types of personal information about you that we process:
Information concerning you as an individual:
This includes name, age, photograph, gender, address, telephone, mobile, fax, e-mail, social networking contact details, proofs of identity and address, payment details, and financial information, private health insurances held, and any other information provided to us by or in relation to you which concern you as an individual.
In some instances it may be necessary to collect “sensitive information”, such as your personal details, medical, migration history, financial capacity mobility or factors relevant to your course enrollment and student visa process . As we are required by law to obtain your consent to the collection of “sensitive information”, we will assume, that when you provide such information to us, you have consented to our collection and use of it In accordance with this policy.
Business related information:
If you are an individual associated with a business or other organisation that is our customer, then your personal information may include the following information that we link to you: business or organisation details (such as name, address, telephone numbers, payment arrangements, financial information, etc.), your relationship with that business or organisation (such as owner, partner, director, shareholder, employee, or agent), and your contact details within that business (such as work address, work telephone and mobile numbers, work fax number, and work e-mail address).
Enquiry and booking information:
Information concerning enquiries and bookings made with or through us for education services, including where you are making the enquiry or booking or are the recipient of the travel services to which the enquiry or booking relates. Survey Information:
Information collected or generated out of any surveys we conduct.
Competition information: any information generated out of any promotions or competitions we run.
Account, Registration and Loyalty Information:
Information concerning any accounts, registrations, or memberships with us, or participation in any loyalty program.
Messages and communications, including between you and us, or between us and third parties, relating to any booking or booking enquiry, or event of any contract.
Any information (including your user details, feedback, comments and photos) you post on our social media page or any forum or site which relates to us.
Website usage information:
We may collect information about your visits to, browsing of, and use of our website, unless your web browser blocks this. The range of information we collect will depend on how you interact with our website.
This information may include: your IP address; your computer device details (PC, tablet, smartphone, watch etc.); the make and version of web browser you are using; your operating system; your time-zone; your browser plug-ins; any web-page you came from, identified as the referrer web page address by your web browser; cookies; page response times; download error; pages and parts of pages you visit; usage you make of our website, including enquiries and searches undertaken, and registrations for accounts, forums etc.; services and products you viewed; length of visit to website and pages; page interaction information (such as scrolling, keys pressed, mouse clicks, touches, and mouse-overs).
Section 9 – How we collect your personal information
This section sets out the ways in which we may collect or generate personal information concerning you.
Visiting our website:
By entering and using our website you or your computer might provide personal information (this includes: information which is automatically provided by your browser to our servers; information record on our web servers about your interaction with our website and pages viewed; information we capture or place on your computer or generate using cookies or other technologies on our website; and information you input into forms and fields on our website).
Information you provide:
Your personal information will include information you provide (or later amend), whether: from correspondence with you; verbally to us over the phone or in person; by filing in any field or form on a website; by posting on our social media channel; by posting on any forum referencing us; by filling in any printed form we provide you with; by e-mail; from documents you provide use with; and from updates to any information to provide from time to time. This includes when you: register or subscribe for any service, account, members, or loyalty program, or make an enquiry or booking for a event or other services whether in person, by phone, through our website or otherwise; send us your comments or suggestions; subscribe to any newsletter or other publication; and request sales and advertising information, including brochures.
If you do not provide us with your personal information we will be unable to provide you with information about ourservices for or on your behalf.
Section 10 – Personal information
We will only collect Personal Information by lawful and fair means. Personal Information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. You may supply your Personal Information to us when communicating with us via social networks and other online channels, e.g. through your Facebook identity.
We do not collect Personal and Sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any Sensitive Information.
When you deal with us, you will need to identify yourself in order for us to provide our services to you, as such we do not accept the use of pseudonyms.
The purposes for which the information is collected
We collect, hold and use your Personal Information so that we can provide our services to you.
Section 13 – How long do we keep your information for
We keep your personal information for so long as is reasonably necessary for the purposes for which we use it, and if longer, for any duration required by law, and for statutory claims limitation periods where your personal information may be relevant to any possible liability we may have to you.
Section 14 – Student visa application services for Australia
We provide student visa application services for Australian student visas this includes guiding you through the application process and helping you organize the necessary documents for your student visa application. These visa application services only cover visa applications required for study.
Collection of your Personal Information and Sensitive Information (such as information from your medical examination) allows us to:
- Supply the Department of Immigration and Border Protection (DIBP) with all relevant information required for your student visa application
- Contact the DIBP or other organisations on your behalf to discuss or ask questions about your student visa application
- keep you updated with the progress of your visa application and advise you of the outcome of your application
Section 15 – Prohibited uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 18 – Applicable law and disputes
This policy is subject to the law of Australia. You may obtain further information regarding privacy issues in Australia by visiting the Australian Information Commissioner’s website at www.oaic.gov.au/